The short version
- We collect what you send us (contact messages and job applications) and basic technical data needed to run the site.
- We don’t sell your personal information, and we don’t use it for targeted advertising.
- We don’t use analytics, ad pixels or other third-party trackers on this site.
- We delete contact messages and applications automatically after 2 years, or sooner if you ask.
- You can ask to see, correct or delete your information at any time by emailing hello@stusyn.com.
1. Who we are
This policy covers stusyn.com, which is operated by Syndicate Holdings Group LLC (“Syndicate,” “we,” “us”), an independent holding studio based in Spartanburg, South Carolina. It also covers our portfolio companies Creator Ops Media and Syndicate Marketing when you contact them, request a consultation or apply to them through this site.
This policy doesn’t cover services we provide to clients under a separate contract, or other websites we link to.
2. Information we collect
Information you give us
- Contact form and consultation requests: your name, email, company (optional), the topic you pick and your message.
- Job applications: your name, email, phone, city and state, LinkedIn and portfolio links, resume, written answers, whether you’re authorized to work in the US, and how you heard about us. Our Applicant Privacy Notice has more detail.
- Emails: anything you send us directly by email.
Information collected automatically
- Server logs: like most websites, our hosting provider records technical details of each visit, such as your IP address, browser type, pages requested and the time of the request. These logs are used to keep the site running and secure.
- Spam and abuse protection: when you submit a form, we store a one-way scrambled (hashed) version of your IP address for up to 24 hours to stop spam and repeated sign-in attempts. We can’t turn it back into your IP address.
- Cookies and local storage: we use a small number of strictly necessary cookies. Our Cookie Policy explains each one.
We don’t use Google Analytics, advertising pixels, social media trackers or session recording. Our fonts are hosted on our own server, so loading the site doesn’t send your information to font providers.
3. How we use information
- To reply to your messages and route them to the right Syndicate company.
- To review job applications, contact candidates and make hiring decisions.
- To send emails you’d expect, like a confirmation that we received your application.
- To operate, maintain and secure the site, including preventing spam and fraud.
- To comply with the law and protect our rights.
We don’t sell personal information, “share” it for cross-context behavioral advertising, or use it to make decisions about you by fully automated means. People review every application.
5. How long we keep information
- Contact messages and job applications (including resumes) are deleted automatically 2 years after you submit them, unless you ask us to delete them sooner, or a longer period is required by law. For a hire, information becomes part of their employment records.
- Hashed IP addresses used for spam protection are deleted after 24 hours.
- Server logs are kept by our hosting provider according to its own retention schedule, which is typically a few weeks.
6. How we protect information
We use reasonable safeguards to protect personal information. Examples include encrypted connections (HTTPS), private storage for resumes that can’t be reached from the web, hashed passwords and rate limits on our hiring dashboard, and access limited to people who need it. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.
7. Your choices and rights
Wherever you live, you can ask us to:
- Access the personal information we hold about you, and get a copy of it.
- Correct information that’s inaccurate.
- Delete your information, including a job application and resume.
- Opt out of any future marketing emails. We don’t send marketing emails today.
To make a request, email hello@stusyn.com with “Privacy request” in the subject line. We may need to confirm your identity, usually by replying from the email address you used with us. We aim to respond within 45 days. You can also use an authorized agent, and we may ask for proof that they act for you. We won’t treat you differently for using these rights.
State privacy rights
Residents of some US states, such as California, Virginia, Colorado, Connecticut, Texas and Oregon, have specific rights under state privacy laws. These can include the rights above, the right to know which categories of information we collect and why, and the right to opt out of the sale or sharing of personal information. We don’t sell or share personal information, so there’s nothing to opt out of, but we honor these rights whether or not a particular law applies to us. If we decline your request, you can appeal by replying to our decision with “Appeal” in the subject line, and we’ll respond within 45 days.
Global Privacy Control
If your browser sends a Global Privacy Control signal, we treat it as a request to opt out, and keep all optional cookies off. We don’t respond differently to “Do Not Track” signals, because we don’t track you across sites.
8. Children
This site isn’t directed to children under 13, and we don’t knowingly collect personal information from them. If you believe a child has sent us information, contact us and we’ll delete it.
9. Visitors outside the US
We’re based in the United States, and the information we collect is stored and processed in the US. If you contact us from another country, you understand that your information will be transferred to and processed in the US.
10. Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. If a change is significant, we’ll make it clear on the site.
11. Contact us
Syndicate Holdings Group LLC
Attn: Privacy
Spartanburg, South Carolina
hello@stusyn.com